FREQUENTLY ASKED QUESTIONS (FAQ)
Welcome to the Baziffy FAQs section, designed to provide quick answers to common inquiries regarding our products, orders, and policies.
Ordering & Payments
What payment methods does Baziffy accept?
We accept secure payments via PayPal and major credit/debit cards through Stripe.
Is my payment information safe?
Absolutely! We employ SSL encryption and partner exclusively with trusted payment gateways (PayPal and Stripe) to ensure your data stays safe.
Can I cancel or modify my order?
You can cancel or modify your order within 24 hours after placing it. Please contact us immediately at contact@baziffy.com.
Shipping & Delivery
What are the shipping charges?
Orders over $199 qualify for free shipping. Orders below $199 have a flat-rate shipping fee of $7.99.
How long does delivery take?
Our total estimated delivery time ranges from 9 to 19 business days, including production and shipping transit time.
Can I track my order?
Yes, once your order ships, you will receive a tracking number via email.
Where do you ship?
We ship exclusively within the contiguous United States.
Do you ship to P.O. Boxes or military addresses?
Currently, we do not ship to P.O. Boxes, military addresses (APO/FPO/DPO), or addresses in HI, PR, GU, and VI.
What happens if I entered the wrong shipping address?
If you notice an error, contact us immediately before the order ships. After shipment, address changes cannot be accommodated.
Returns & Exchanges
What is Baziffy’s return policy?
You can return items within 30 days from the date of purchase, provided they are unused, unworn, and in original condition.
How do I return or exchange an item?
Email us at contact@baziffy.com to initiate the return process. Detailed instructions and the return address will be provided.
Issues & Resolution
My order arrived damaged. What should I do?
Notify us within 72 hours at contact@baziffy.com with photos of the damage. We will quickly resolve your issue through replacement or refund.
My item hasn’t arrived yet. What should I do?
If your order is delayed or missing, please contact us within 72 hours of the estimated delivery date for prompt assistance.
Taxes & Fees
Are there additional taxes?
Yes, all orders are subject to a sales tax rate of 5%.
Customer Support
How can I contact Baziffy customer support?
Company Name: Ramslam LLC
Company Number: B20250141411
Address: 505 North Figueroa Street Apt 514, Los Angeles, CA 90012, USA
Email: contact@baziffy.com
Phone: +1 (949) 372-9284
Business Hours: Monday – Friday, 7:00 AM – 6:00 PM (Pacific Time, PT)
Response Time: Our customer support team aims to reply within 12 hours on weekdays, ensuring prompt assistance during business hours.
Thank you for shopping at Baziffy—your comfort and satisfaction are our top priority!
